Personalised Engraved Chopping Board

Shipping Countries: Australia

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Shipping States: Western Australia (Australia), Victoria (Australia), Tasmania (Australia), South Australia (Australia), Northern Territory (Australia), Queensland (Australia), New South Wales (Australia), Australian Capital Territory (Australia)

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Ready to ship in 3-5 business days

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Shipping Policy

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Thank you for choosing GC Laser Designs for your personalized laser cutting and engraving needs. Our Shipping Policy outlines the details regarding the shipping of our products.

1. Processing Times:

Creation Time: Our products are carefully crafted to meet your customization requirements. Please allow up to 7 business days for the creation of your items before they are ready to be shipped.

2. Shipping Provider:

We exclusively use Australia Post as our shipping provider to ensure reliable and efficient delivery of your orders.

3. Shipping Rates:

Free Shipping: Enjoy free shipping on all orders

4. Delivery Times:

Delivery times vary depending on your location and Australia Post’s delivery schedule. Once your order has been shipped, you will receive a confirmation email with tracking information.

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Refund Policy

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1. Returns:

We accept returns within 14 days of the delivery date for products that meet the following conditions:

Unused and Unaltered: The product must be unused, in its original condition, and not altered in any way.
Packaging: The product should be returned in its original packaging, including any accessories or accompanying materials.
Customized Items: Unfortunately, we cannot accept returns for items that have been personalized or customized, unless there is a defect or error on our part.
2. Refunds:

Upon receiving and inspecting the returned item, we will notify you of the status of your refund. We process refunds within 3 Business days of receiving the returned product.

Full Refund: If the return is approved, we will initiate a refund to your original method of payment.
Partial Refund: In some cases, a partial refund may be issued if the product is not in its original condition or is damaged.
3. Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. How to Initiate a Return:

To initiate a return, please follow these steps:

Contact us at [contact@gclaserdesigns.com.au] to inform us of your intent to return.
Package the item securely and ship it to the address provided by our customer service.
Include a copy of your order confirmation or a note with your name, contact information, and order number.
5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at [contact@gclaserdesigns.com.au]. Provide details and, if possible, include photos of the damage. We will arrange for a replacement or issue a refund.